Shipping policy
Shipping Policy
Thank you for shopping with Future Style Perfumes. This policy explains how we deliver your order and what to expect.
UK Stock & Dispatch
All orders are dispatched from our UK stock in Birmingham. Orders placed before 2pm on a working day (Monday to Friday) are usually dispatched the same or next working day. Orders placed at weekends or on bank holidays are dispatched on the next working day.
Delivery Areas
We deliver to all UK addresses, including England, Scotland, Wales and Northern Ireland.
Delivery Cost
UK delivery is free on all orders.
Delivery Times
Most orders arrive within 2–4 working days of dispatch. Delivery times are estimates and can occasionally be affected by courier delays, severe weather or busy periods such as Christmas.
No Customs or Import Charges
Because all orders are shipped from within the UK, there are no customs duties, import VAT or extra fees to pay on delivery. The price you see at checkout is the price you pay.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details where available.
Damaged, Lost or Delayed Orders
If your order arrives damaged, or has not arrived within 7 working days of dispatch, please contact us and we will help resolve it as quickly as possible.
Returns
For information about returns and exchanges, please see our Refund Policy.
Contact Us
If you have any questions about your delivery, please contact us through our Contact page.